Troubleshooting Problems/Errors
- Troubleshooting: Recaptcha Error Message
- Troubleshooting: Error in MySQL Query
- Troubleshooting: Error Message Page Not Working
- Troubleshooting: Every time I try to create an account it keeps saying, “Could not connect to the reCAPTCHA service.
- Troubleshooting: Getting an error message when creating or accessing an account?
- Troubleshooting: How do I add a new student when there is a duplicate Student ID# in my account?
- Troubleshooting: How do I fix seeinng multiple percentile lines on a graph?
- Troubleshooting: I am trying to use my credit card to complete a transaction but your system won't let me. What could be the problem?
- Troubleshooting: I cannot view your training videos. What could be the problem?
- Troubleshooting: I just registered for an account and was given an error message of invalid username and password.
- Troubleshooting: Inappropriate words are showing up in your tests.
- Troubleshooting: My screen goes dark when I try to add or delete a student.
- Troubleshooting: My virtual pen on my Chromebook will not work with easyCBM. What should I do?
- Troubleshooting: Only one test score showing when multiple tests have been manually entered
- Troubleshooting: Printing Errors
- Troubleshooting: Problem when double-clicking and recording student errors on Chromebook
- Troubleshooting: Read-Aloud Feature
- Troubleshooting: The easyCBM pages look all jumbled up. What is going on?
- Troubleshooting: The printed tests don’t show student responses, just the blank choices.
- Troubleshooting: The program is incorrectly scoring my student's test when I manually enter the answers. Is this a glitch?