Troubleshooting Problems and Errors
- Troubleshooting the "Sorry we're closed" testing window.
- Troubleshooting: Recaptcha Error Message
- Troubleshooting: Error in MySQL Query
- Troubleshooting: Error Message Page Not Working
- Troubleshooting: Every time I try to create an account it keeps saying, “Could not connect to the reCAPTCHA service.
- Troubleshooting: Getting an error message when creating or accessing an account?
- Troubleshooting: How do I add a new student when there is a duplicate Student ID# in my account?
- Troubleshooting: How do I fix seeinng multiple percentile lines on a graph?
- Troubleshooting: I cannot view your training videos. What could be the problem?
- Troubleshooting: I just registered for an account and was given an error message of invalid username and password.
- Troubleshooting: I received a message about requesting a password change but it wasn't me.
- Troubleshooting: Inappropriate words are showing up in your tests.
- Troubleshooting: iPads outages and working intermittently
- Troubleshooting: My screen goes dark when I try to add or delete a student.
- Troubleshooting: My virtual pen on my Chromebook will not work with easyCBM. What should I do?
- Troubleshooting: Only one test score showing when multiple tests have been manually entered
- Troubleshooting: Printing errors
- Troubleshooting: Problem when double-clicking and recording student errors on Chromebook
- Troubleshooting: Read-Aloud Feature
- Troubleshooting: The easyCBM pages look all jumbled up. What is going on?