Troubleshooting
- Testing: My testsThe printed tests don’t show student responses, just blank choices.
- Troubleshooting: Error in MySQL query
- Troubleshooting: Error message page isn't working (401 error message)
- Troubleshooting: Getting an error message when creating or accessing an account
- Troubleshooting: How do I add a new student when there is a duplicate student id# in my account?
- Troubleshooting: How do I fix seeing multiple percentile lines on a graph?
- Troubleshooting: I only have one test score showing when multiple tests have been manually entered
- Troubleshooting: Printing errors
- Troubleshooting: Problem when double-clicking and recording student errors on Chromebook
- Troubleshooting: Recaptcha error message
- Troubleshooting: The program is incorrectly scoring my student's test when I manually enter their answers
- Troubleshooting: When I try to create an account or renew my subscription, I keep getting an error message and nothing is processed.
- Troubleshooting: Why am I not able to print our reports in color?
- Troubleshooting: Why are my manually entered test scores not saving?
- Troubleshooting: Why are my students seeing an error message when they login the the student site?
- Troubleshooting: Why are the assessments loading so slowly?
- Troubleshooting: Why can't I see my student names when manually entering data?
- Troubleshooting: Why can't I see my student's test scores that I assigned them?
- Troubleshooting: Why is my computer not responding when entering data in easyCBM?
- Troubleshooting: Your system will not let me complete a credit card transaction. What could be the problem?