Account Transfer without Account Owner

If you want to transfer account ownership, and the original account owner is not available, there are two ways to transfer an account:

1. If a school administrator has access to the account, they are able to change the ownership to someone else.
2. If you don't have access to the original owner or account, you will need to contact the Help Desk.

Because of FERPA laws and data privacy regulations, the easyCBM Lite and Deluxe accounts do not allow for the migrating of student data between accounts, nor does it allow for the transfer of account ownership without the original account owner's permission.​

For Help Desk assistance to account transfer, please provide the original receipt or have someone, in an administrative capacity, make a digital request. The request must be posted on school letterhead and have that person include their job title and name. We will then be able to turn the account ownership over to a designated person.

Please make sure to provide us the name and email address of the original account owner and give ​​us the name and email address of the person taking over the account.