How do I get help for my easyCBM account?
Your easyCBM account has several Help features available to you.
- When you log in, in the upper right-hand corner of the screen, there is a red Get Help link. When you click on the link, you will be directed to a searchable database of easyCBM answers to questions. This resource link was created to help answer frequently asked questions (FAQs), step-by-step instructions and is a comprehension database of information. Click on the FAQ tab and use the search tool to type in a keyword for your question
- When you log in, there is also a Resources tab in the upper right-hand of your screen. This has links to the Help Desk above, as well as to manuals and video tutorials.
- The other Help feature is located on the bottom right-hand corner of your screen. It appears as a "thought bubble" icon. Click on the icon and a pop-up window appears with possible answers to your questions. There is also a space to type in key words and questions.