Help Center : Teacher Edition

When my students went to take their test, they got a message saying “Sorry we’re closed.” What do I do for this?

When you get this message, it is because you have changed a default setting that needs to be adjusted.

The ability to set the availability of hours for online testing is a features determined by a setting in your easyCBM account. To access this feature, first login to your account and go to the “Admin” tab. Now, go to the “Account Management” section and scroll all the way to the bottom of the page to the “Availability Hours for Online Tests” section. Click on disabled option if you don’t want to set a time or adjust the times for test administration. Remember to take into account the time zone you are administering the tests in. easyCBM programs are set to Pacific Standard Time. Make sure to click on the “Update Setting” button in order for the changes to take effect.

Last Updated: March 24th, 2017
Filed under: FAQ,How To Use