Help Center : Teacher Edition

FAQ

Troubleshooting: I just registered for an account and when prompted to log in, was given an error message of invalid username and password.

Most likely you attempted to create an account, it did not go through. After you click on the register button, 
(read more...)

February 12th, 2021 ... [ ]

Can a student start a test and finish it later?

A student could start, leave, and even come back and finish a test later. Once a student logs back on, 
(read more...)

February 11th, 2021 ... [ ]

Can I assign different level or grades of tests to students in the same group?

No, you cannot assign different levels or grades of tests to students in the same group. But there is a 
(read more...)

February 11th, 2021 ... [ ]

How can I tell when my Deluxe upgrade will expire and needs to be renewed?

There are two ways to know your Deluxe upgrade is about to expire. The first way will be a with 
(read more...)

February 5th, 2021 ... [ , ]

Trouble-Shooting: Read-Aloud Feature

All of the math items on easyCBM (audio files are served via the HTML5 Web Audio API using JavaScript) include 
(read more...)

February 1st, 2021 ... [ , , ]

We have taken all the tests. How can I retest my students?

While we understand some schools and states may require weekly data points for their students, it is not how the 
(read more...)

January 29th, 2021 ... [ , , ]

In the Student Assessment History, what is the difference between a check mark or yes indication in a student completed test?

The white check mark in the blue box is when the student has taken the test online. Yes/No is when 
(read more...)

January 29th, 2021 ... [ , ]

How can I tell if I have a Lite or Deluxe account?

When you login to your account, you will be able to tell if you have the Lite or Deluxe account. 
(read more...)

January 29th, 2021 ... [ , , ]

Troubleshooting: Error Message Page Not Working

The 401 error message being received means forbidden. Try restarting the browser and log back in. It may mean the 
(read more...)

January 26th, 2021 ... [ , , ]

Troubleshooting: Error in MySQL Query

The system is set to automatically log people out after 24 minutes of inactivity. When this happens you will receive 
(read more...)

January 14th, 2021 ... [ , , ]