Transferring an account to another person

Our protocol is to first have the account owner contact us. If the account owner is no longer at your your school, we would need this request made to us with your school's letterhead and your name and title listed on it. This is due to student privacy, FERPA (Federal law that protects the privacy of student education records) guidelines.

If you have a digital letter template with your school's letterhead on it, and you can write your request on it and include your name and title on it, that will do. We have to establish this request is coming legitimately from your school and not a clever student or scammer.

We will then need to know the email address or username of the original account you want changed. Then we will need the name of the person to transfer the account to, their email address, and the username you would like on the account (it must be information that is not already tied to an existing easyCBM account).

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